Effective date: October 6, 2025
These policies apply to wholesale purchases from Quntamar LLC (“Quntamar LLC ,” “we,” “us,” or “our”). “Buyer” means the business purchasing products from Quntamar LLC .
Our product range includes automotive products and accessories, tools, home improvement products, home and kitchen goods, pet supplies, and other general merchandise.
Quntamar LLC sells exclusively to approved business customers. Buyers must provide the business and resale documentation required for their jurisdiction and account type. Purchases for personal or household use are not accepted.
The person placing an order must have authority to act on behalf of the purchasing business.
Submitting a purchase order or receiving an automated acknowledgment does not constitute acceptance by Quntamar LLC . Orders become binding when Quntamar LLC expressly accepts them in writing.
Product availability, minimum order requirements, case quantities, prices, and applicable charges will be disclosed before acceptance. Buyer purchase-order terms that differ from our terms require express written agreement.
Prices are stated in U.S. dollars unless otherwise agreed. Shipping, taxes, and other charges are additional unless expressly included.
We aim to provide accurate descriptions and prices. If a material error is identified before acceptance, we will provide corrected information. If identified after acceptance, we will contact the buyer to agree on a correction or cancellation and refund any payment for canceled items.
We will not substitute products without the buyer’s approval.
Requests to change or cancel an accepted order must be submitted in writing. Approval depends on whether goods have been allocated, specially sourced, packed, or shipped.
Any cancellation charge must have been disclosed and agreed before order acceptance. If Quntamar LLC cannot fulfill an order, we will offer an agreed alternative or refund amounts paid for the unfulfilled portion.
The Payment Policy, applicable shipping policy, Returns, Refunds & Claims Policy, and Warranty Policy form part of these terms when supplied or made available before acceptance.
Separately negotiated written terms control over conflicting general policies. Mandatory legal requirements continue to apply.
If an event outside a party’s reasonable control materially prevents performance, the affected party will notify the other and take reasonable steps to reduce the impact. The parties will discuss revised performance or cancellation of the affected portion.
This provision does not excuse payment for goods already properly supplied or permit indefinite retention of payment for goods that will not be supplied.
Please raise order disputes through the contact channel used for the order so that we can attempt to resolve them promptly.
Any choice of governing law or court will be stated in a separate written agreement where applicable. These terms do not impose mandatory arbitration.
Policy updates apply to future orders. Accepted orders remain subject to the terms agreed at acceptance unless both parties agree otherwise.
Wholesale accounts are available only to verified businesses. Quntamar LLC may request:
Providing documents does not automatically guarantee account approval.
U.S. buyers must provide valid resale documentation where applicable to their purchases and jurisdiction.
An approved wholesale account does not automatically make every transaction tax-exempt. Quntamar LLC will apply exemptions only when the transaction and supporting documentation satisfy applicable requirements. Otherwise, applicable taxes will be charged.
A business registration or EIN alone does not establish entitlement to a resale exemption.
International buyers must provide appropriate business registration and any applicable tax or importer documentation for their country. A U.S. resale certificate is not required solely because a buyer is located outside the United States.
International account approval does not guarantee that every product can be exported to the requested destination.
Buyers must promptly notify Quntamar LLC of changes to company details, ownership, authorized purchasers, or the validity of submitted documents.
Quntamar LLC may request updated documents before accepting further orders.
Buyers are responsible for controlling access to their accounts and promptly reporting suspected unauthorized activity.
Quntamar LLC may suspend account access or new orders where documentation cannot be verified, material information is inaccurate, payment obligations are overdue, or unlawful activity is reasonably suspected.
Suspension does not remove either party’s obligations concerning existing orders.
Invoices are payable in U.S. dollars unless another currency is agreed in writing. Accepted payment methods and payment instructions will be provided in the quotation, checkout process, or invoice.
Buyers should verify unexpected changes to payment instructions through an established contact channel before sending funds.
Unless Quntamar LLC approves written credit terms, payment in full is required before shipment.
Deposits, payment milestones, and due dates for specially sourced or larger orders must be agreed before order acceptance.
Credit terms are available only upon written approval. Credit limits, due dates, and any agreed late charges will be specified in the credit agreement or accepted order terms.
Quntamar LLC may review credit availability for future orders. Changes to an accepted order’s payment terms require agreement unless an existing agreement expressly permits them.
Any payment surcharge imposed by Quntamar LLC will be disclosed before acceptance and applied only where permitted.
Buyers are responsible for currency-conversion and bank charges imposed by their own financial institutions. Applicable taxes will be charged unless valid exemption documentation supports an exemption.
Quntamar LLC may delay shipment if required payment has not cleared or is overdue, consistent with the agreed order terms.
Please notify us promptly of an invoice dispute and identify the disputed amount and reason. Undisputed amounts remain payable by their due dates.
Approved refunds will normally be returned through the original payment method. If this is unavailable, the parties will agree on another secure method.
Quntamar LLC will confirm the refund amount and expected processing time when the refund is approved. Financial institutions may require additional time to post funds.
This policy applies to deliveries within the United States. Service availability and pricing must be confirmed for the delivery address, including Alaska, Hawaii, U.S. territories, and restricted-access locations.
International deliveries are governed by the International Shipping Policy.
Orders may ship by parcel carrier, palletized freight, or another agreed method. Shipping charges depend on shipment size, weight, destination, and service requirements.
Buyers must disclose requirements such as liftgate service, delivery appointments, limited-access locations, or lack of a loading dock before the quote is finalized.
Additional carrier charges caused by incorrect or incomplete buyer information may be charged to the buyer where supported by documentation and the agreed terms.
Processing starts after acceptance, receipt of required documents, and satisfaction of payment requirements.
Dispatch and delivery dates are estimates unless guaranteed in writing. We will communicate material delays when known.
Split shipments and any resulting additional charges require agreement before dispatch.
The order confirmation will state the delivery location and when risk of loss or damage transfers. Title transfer, if separately addressed, will follow the agreed sales terms.
Insurance or additional declared-value coverage is included only when expressly stated. Buyers may request additional coverage before shipment.
Buyers should arrange for an authorized person to receive the shipment and inspect its condition and package count.
Where possible, note visible damage or shortages on the delivery receipt, take photographs, and retain packaging. Report concealed damage promptly after discovery.
Claims are handled under the Returns, Refunds & Claims Policy and applicable order terms.
Reasonable redelivery, storage, or return charges resulting from an incorrect address, unavailable recipient, or undisclosed delivery restriction may be the buyer’s responsibility.
Charges caused by Quntamar LLC ’s error remain Quntamar LLC ’s responsibility. Any proposed deductions from a refund will be explained.
Contact Quntamar LLC through the representative or contact channel used for your order before returning merchandise.
Provide the order or invoice number, affected products and quantities, reason for the request, and supporting photographs or documents where relevant.
Return authorization confirms that Quntamar LLC will receive and assess the goods; it does not by itself guarantee a refund.
Report shipment issues promptly after receipt or discovery. Any contractual reporting deadline must be disclosed before order acceptance and remains subject to applicable law.
Keep affected goods and packaging available for inspection. Do not use products that appear unsafe or attempt repairs without appropriate instructions.
Responsibility for transit damage is determined by the agreed shipping terms. Quntamar LLC will reasonably assist with carrier claims.
Returns of correctly supplied, non-defective products require written approval. Eligibility depends on the agreed order terms, product condition, and ability to resell the goods.
Any final-sale classification, exclusion, or restocking fee must be disclosed before the order is accepted. Such restrictions do not remove remedies for Quntamar LLC ’s breach or rights that cannot lawfully be excluded.
Approved returns must follow the provided instructions and be packed securely. Include relevant accessories and original packaging where available and appropriate to the claim.
Responsibility for return freight will be confirmed in writing. For a verified fulfillment error by Quntamar LLC , Quntamar LLC will arrange or reimburse reasonable approved return shipping. Other cases will follow the agreed terms and applicable law.
After assessment, the appropriate remedy may include replacement, repair, a refund, or an agreed account credit.
Quntamar LLC will confirm the proposed resolution and expected timing. A credit will not replace a refund where a refund is legally required or otherwise agreed.
For international returns, customs and tax recovery may require a separate application to the relevant authority or broker.
Warranty coverage varies by product and manufacturer. Any express warranty offered by Quntamar LLC will be identified in the product documentation or accepted order terms.
Manufacturer warranties are subject to their own conditions, including any restrictions on geography, transferability, or commercial use. Quntamar LLC does not guarantee that every manufacturer warranty applies in every destination.
Submit the order number, product identifier, description of the issue, and available supporting evidence through the contact channel used for the order.
Quntamar LLC will explain whether the request should be handled by Quntamar LLC , the manufacturer, or an authorized service provider.
Eligibility and remedies depend on the applicable warranty, the cause of the defect, and mandatory legal requirements.
Damage caused by misuse, incompatible installation, unauthorized modification, improper storage, or normal wear may fall outside an applicable warranty. An exclusion applies only to the extent supported by the relevant terms and facts.
Do not ship products or arrange chargeable repairs before receiving instructions if you expect reimbursement.
Stop using or distributing products that are suspected to be unsafe and notify Quntamar LLC promptly. Retain relevant batch, serial, and purchase information and follow applicable recall instructions.
This policy does not exclude implied warranties or other rights that cannot lawfully be excluded. Referring a buyer to a manufacturer does not eliminate Quntamar LLC ’s own contractual or legal responsibilities.
